Pitts Digital Solutions

SECTION 1 — WHAT WE DO

Pitts Digital Solutions provides automated SMS follow-up systems for local service businesses.When a customer calls and the business is unable to answer, our system automatically sends a text message to acknowledge the missed call and offer continued communication via SMS.Our service is designed to help service businesses respond faster and convert missed calls into booked appointments.

SECTION 2 — HOW IT WORKS

1. A customer calls the business.2. If the call is not answered, our system detects the missed call.3. An automated text message is sent on behalf of the business.4. The customer can reply by SMS to continue the conversation.5. Conversations may include booking links or business contact information.

All messaging is initiated only after a customer places a call to the business.
We do not send cold marketing messages.

SECTION 3 — WHO WE SERVE

We work with:
- Plumbing companies
- HVAC contractors
- Electricians
- Auto service shops
- Home service providers

Our system is intended for legitimate, opt-in customer communication following an inbound phone call.

SECTION 4 — BUSINESS INFORMATION

Blake Lewis PittsSole Proprietorship[email protected]503-707-6887

© 2026 Blake Lewis Pitts
Pitts Digital Solutions
Boise, Idaho
[email protected]
Privacy Policy · Terms of Service · SMS Consent & Messaging

Privacy Policy - Pitts Digital Solutions

This Privacy Policy applies to Blake Lewis Pitts, doing business as Pitts Digital Solutions.Pitts Digital Solutions does not sell, rent, or share customer data.Our platform processes phone numbers and SMS conversations solely for the purpose of facilitating communication between a business and its customer following a missed call.Data is retained only as necessary for service functionality and logging.Information We Collect
We collect phone numbers and message content when a customer contacts a participating business and receives an automated SMS response.
How We Use Information
Information is used solely to facilitate customer service communication between the business and its customer.
No Sale or Marketing Use
We do not sell, rent, or share customer information, including SMS consent, with third parties or affiliates for marketing purposes.
Data Security and Retention
Data is retained only as necessary to provide service functionality and maintain logs.
For privacy-related questions, contact: [email protected]

Terms of Service

These Terms of Service (“Terms”) govern your use of the missed call text-back service provided by Blake Lewis Pitts, doing business as Pitts Digital Solutions.” (“we”, “us”, “our”).Use of Service
You are responsible for complying with all applicable laws and carrier rules when using our service, including obtaining any required consent from your customers before sending text messages.
Customer Consent
You agree to only send automated text messages to individuals who have provided their phone number and contacted your business (for example, by calling your phone number). You agree not to upload or message purchased or rented lists. Message frequency varies. Message and data rates may apply. End users may reply STOP to opt out or HELP for assistance.
Prohibited Uses
You may not use the service to send spam, fraudulent, or abusive messages, or for any illegal activity.
No Guarantee
We do not guarantee that every message will be delivered, as carriers may filter or block traffic at their discretion.
Limitation of Liability
To the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of the service.
Termination
We may suspend or terminate access if we believe you are violating these Terms or applicable laws.
You agree to use the service in compliance with all applicable laws and carrier requirements. You are solely responsible for obtaining any legally-required consent from your customers. You agree to indemnify and hold Pitts Digital Solutions harmless from any claims arising from your use of the service.Contact
For questions about these Terms, contact [email protected]
Changes
We may update these Terms from time to time. Changes will be posted on this page.