Pitts Digital Solutions provides automated SMS follow-up systems for local service businesses.When a customer calls and the business is unable to answer, our system automatically sends a text message to acknowledge the missed call and offer continued communication via SMS.Our service is designed to help service businesses respond faster and convert missed calls into booked appointments.
1. A customer calls the business.2. If the call is not answered, our system detects the missed call.3. An automated text message is sent on behalf of the business.4. The customer can reply by SMS to continue the conversation.5. Conversations may include booking links or business contact information.
All messaging is initiated only after a customer places a call to the business.
We do not send cold marketing messages.
We work with:
- Plumbing companies
- HVAC contractors
- Electricians
- Auto service shops
- Home service providers
Our system is intended for legitimate, opt-in customer communication following an inbound phone call.
Blake Lewis PittsSole Proprietorship[email protected]503-707-6887
© 2026 Blake Lewis Pitts
Pitts Digital Solutions
Boise, Idaho
[email protected]
Privacy Policy · Terms of Service · SMS Consent & Messaging
This Privacy Policy applies to Blake Lewis Pitts, doing business as Pitts Digital Solutions.Pitts Digital Solutions does not sell, rent, or share customer data.Our platform processes phone numbers and SMS conversations solely for the purpose of facilitating communication between a business and its customer following a missed call.Data is retained only as necessary for service functionality and logging.Information We Collect
We collect phone numbers and message content when a customer contacts a participating business and receives an automated SMS response.How We Use Information
Information is used solely to facilitate customer service communication between the business and its customer.No Sale or Marketing Use
We do not sell, rent, or share customer information, including SMS consent, with third parties or affiliates for marketing purposes.Data Security and Retention
Data is retained only as necessary to provide service functionality and maintain logs.For privacy-related questions, contact: [email protected]
If you call a participating business and the call is missed, one automated SMS message may be sent in direct response to your call to assist with scheduling or service follow-up. By placing the call, you consent to receive this one automated customer service SMS message if your call is missed.• SMS consent is not shared with third parties or affiliates for marketing purposes
• Messages are only sent after a caller initiates contact
• No marketing or promotional texts are sent
• Message Frequency: One message per missed call unless you reply to continue the conversation.
• Reply STOP to unsubscribe at any time
• Reply HELP for help
• Message & data rates may apply
• Carriers are not liable for delayed or undelivered messagesFor questions, contact [email protected]